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BROWSING ONLINE CATALOG

  • To search our online catalog, enter title, author, ISBN, or keyword information in the "Quick Search" field found near the top left corner of your screen and click "Go."
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EVOLVE LEARNING SYSTEM SUPPORT

For any Evolve related inquires or requests please contact Evolve 24/7 Support at 1.800.401.9962 (direct at 314.447.8200) or you can submit an Evolve Support ticket at http://evolvesupport.elsevier.com.

FACULTY EXAMINATION COPIES

Faculty or Instructors considering or utilizing an Elsevier Health Sciences' text for course adoption may request Faculty Desk and Examination Copies here.

You may also contact Faculty Support at 1-800-222-9570 or e-mail sales.inquiry@elsevier.com.

ONLINE ORDERS

Elsevier uses state-of-the-art security provided by VeriSign ensuring that sensitive information does not pass through unencrypted. Once your order is submitted, an electronic receipt will be sent to the e-mail address you provided. Your order will be processed within 24 hours of receipt excluding weekends. You can expect delivery of in-stock items within 7 to 10 business days.

Books and Other Media Orders:

  • We are currently unable to ship book orders outside the United States. Please visit your regional website to place book orders.
  • Items with tentative prices (T) have not yet published. You will be notified when the item is firm priced and ready for shipping.
  • For additional assistance, please visit our Books & Other Media customer support page.
  • Coupons and certificates may be added to your shopping cart by entering the Certificate Number on the Shopping Cart page. Please note that coupons and certificates may not be used to purchase Advances, Clinics, Periodicals or Year Books and no refunds or credits will be given for unused coupons and certificate balances.

Periodicals, Year Books, and Advances Orders:

  1. From the product page, select your region, subscription type and length from the dropdown menu.
  2. Click the "Add to Cart" button to place item in your cart.
  3. Review your order summary and billing/shipping information, enter payment information (for credit card orders), and click "Place Order" to complete transaction.
  4. Once your order is submitted, an electronic receipt will be sent to the e-mail address you provided.

SHIPPING & HANDLING

All prepaid individual consumer orders receive free shipping and handling within the United States. Shipping and handling charges will apply to orders placed by institutions or businesses.

STATUS OF ORDER

Elsevier offers one-stop Instant Access book order tracking. For information on the status of your order and to track your shipment, visit instantaccess.elsevier.com. Please allow 24hours for your order information to become available online. You may also contact our customer service department at 1-800-545-2522, Monday-Friday 7:30am to 7:00pm Central Time or e-mail us at BooksCustomerService-usa@elsevier.com. For faster service, please have your order number available for our representatives.

RETURN POLICY

You may return books and electronic products (excluding PDA software, online service products, and downloads) within 30 days from the invoice date for full credit. These items must be in saleable condition.

ELECTRONIC PRODUCT SUPPORT

For technical support solutions, media repair kits and information requests, visit Technical Support.

Contact Information:
Phone: 1-800-692-9010 (7:30am to 7:00pm, Central Time, Monday-Friday)
Email: technical.support@elsevier.com

CUSTOMER SUPPORT

Books and Other Media
For purchase assistance, visit our Books & Other Media Customer Support page.

Periodicals
For purchase assistance, visit the help section of our Periodicals website or our Periodicals Customer Support page.

For general questions about products we offer, contact our customer service department at 1-800-545-2522, Monday-Friday from 7:30am to 7:00pm Central Time, or e-mail us at BooksCustomerService-usa@elsevier.com.

For customers outside the US, North, South & Central America please dial 1-800-460-3110 or 1-314-453-7010. You can also contact us by email at i.internet@elsevier.com.

To receive information about new products and special promotions electronically from our company, register for our e-Alert email service .

INTERNATIONAL BUYERS

International buyers should visit our international website for product information and purchase assistance.

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