For any Evolve related inquires or requests please contact Evolve 24/7 Support at 1.800.401.9962 (direct at 314.447.8200) or you can submit an Evolve Support ticket at http://evolvesupport.elsevier.com.
Faculty or Instructors considering or utilizing an Elsevier Health Sciences' text for course adoption may request Faculty Desk and Examination Copies here.
You may also contact Faculty Support at 1-800-222-9570 or e-mail firstname.lastname@example.org.
Elsevier uses state-of-the-art security provided by VeriSign ensuring that sensitive information does not pass through unencrypted. Once your order is submitted, an electronic receipt will be sent to the e-mail address you provided. Your order will be processed within 24 hours of receipt excluding weekends. You can expect delivery of in-stock items within 7 to 10 business days.
Books and Other Media Orders:
Periodicals, Year Books, and Advances Orders:
All prepaid individual consumer orders receive free shipping and handling within the United States. Shipping and handling charges will apply to orders placed by institutions or businesses.
Elsevier offers one-stop Instant Access book order tracking. For information on the status of your order and to track your shipment, visit instantaccess.elsevier.com. Please allow 24hours for your order information to become available online. You may also contact our customer service department at 1-800-545-2522, Monday-Friday 7:30am to 7:00pm Central Time or e-mail us at BooksCustomerServiceemail@example.com. For faster service, please have your order number available for our representatives.
You may return books and electronic products (excluding PDA software, online service products, and downloads) within 30 days from the invoice date for full credit. These items must be in saleable condition.
For technical support solutions, media repair kits and information requests, visit Technical Support.
Books and Other Media
For general questions about products we offer, contact our customer service department at 1-800-545-2522, Monday-Friday from 7:30am to 7:00pm Central Time, or e-mail us at BooksCustomerServicefirstname.lastname@example.org.
For customers outside the US, North, South & Central America please dial 1-800-460-3110 or 1-314-453-7010. You can also contact us by email at email@example.com.
To receive information about new products and special promotions electronically from our company, register for our e-Alert email service .
International buyers should visit our international website for product information and purchase assistance.
Please visit our feedback page for contact information.